أَهْلاً وَسَهْلاً بِكُمْ
"Welcome, you are among family"
Contact Our Team
We're here to help you with any questions about Islamic healing services, healer applications, or platform support. Reach out to us anytime.
وَتَعَاوَنُوا عَلَى الْبِرِّ وَالتَّقْوَىٰ
"And cooperate in righteousness and piety"
- Quran 5:2
Get in Touch
Choose the best way to reach us based on your needs
Safety Reports
Email us about unsafe behavior, suspicious credentials, or urgent platform concerns
support@qalbhealers.comSpecialized Support
Get targeted help based on your role in our community
Support Hours
Note: We observe Islamic holidays and may have adjusted hours during Ramadan. Qalb Healers is not an emergency service. For immediate danger, medical symptoms, self-harm risk, or abuse, contact local emergency or medical services directly.
Our Presence
Global Platform
Qalb Healers is an online platform serving Muslims across regions. Support is currently handled by email while the platform matures.
Languages Supported
English is currently the primary support language. Healer profiles may list additional consultation languages.
Response Time
Email: Within 24 hours for most requests
Safety concerns: Reviewed as a priority
Emergency issues: Use local emergency services
Frequently Asked Questions
Quick answers to common questions
How do I book a consultation?
Browse our verified healers, select your preferred healer, choose an available time slot, and complete the secure payment process. You'll receive a confirmation with meeting details.
Are all healers verified?
Public healer profiles are reviewed before approval. Patients should still read each profile, ask appropriate questions, and use the safety guidance before booking.
What if I need to cancel or reschedule?
You can cancel eligible appointments through your dashboard. Refund eligibility depends on payment status, timing, and the platform refund workflow shown during booking.
How do I become a healer?
Visit our "Become a Healer" page to learn about requirements and submit your application. Our team will guide you through the verification and onboarding process.
Can't find what you're looking for?
Visit Help CenterWe're Here to Help
Our dedicated support team is committed to providing you with the best possible experience on your healing journey.
وَتَعَاوَنُوا عَلَى الْبِرِّ وَالتَّقْوَىٰ
"Cooperate in righteousness and piety" - Quran 5:2